SHIPPING
You will be able to "Track your order" via our website, or simply click 'View your order' in the email once the tracking information is updated by the courier provider. Alternatively, you may wish to track your order via this tracking system directly (click here) - We ship via DHL.
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*If you are unable to track your order here, please email your tracking number to us at hello@love2u.com.my. We'll try our best to assist you within 1 working days. Thank you for your kind understanding.
SHIPPING WITHIN MALAYSIA (DOMESTIC FULFILLMENT)
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• Shipping Rate:
Standard Delivery (3 - 7 working days)
FREE within West Malaysia
RM15 within East Malaysia
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• Estimated delivery time to West & East Malaysia is 3 - 7 working days.
West Malaysia 3 - 7 working days
East Malaysia 5 - 7 working days
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• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.
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Next Day Delivery
RM35 within Klang Valley only
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Next Day Deliveries are available from Mon - Sun for orders made by 4pm for Kuala Lumpur & Selangor
We have three delivery session which is Morning (9am - 2pm), Standard (before 6pm) and Evening (6pm - 9pm). Unfortunately, time-specific deliveries are currently unavailable to ensure fairness to all our customers and maintain efficiency in our operations.
Deliveries are available for any addresses within Kuala Lumpur & Selangor. However, there is an additional surcharge for far location based on your delivery area that will automatically shown during checkout if any.
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SHIPPING TO SINGAPORE (INTERNATIONAL FULFILLMENT)
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• Shipping Rate:
RM30 to Singapore
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• Estimated delivery time to Singapore is 3 - 7 working days.
• You will receive your tracking number via email once your parcel has been shipped out.
• Expect delays during festive periods and sales promotion period.
• We do not accept any order cancellations upon dispatch of your order.
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