Please feel free to visit the below link for more information. Thank You. https://www.love2u.com.my/size-information

All payments on this site are made through either manual payment or Paypal. If you don’t have a Paypal account, you can still pay for your items using your credit card as a guest. Please note that all Paypal or credit card transactions and collection of credit card information is processed entirely by Paypal and we do not store any of your card information or details on our servers.

Delivery within Malaysia will take 3 – 10 Business days and international delivery will take 5 – 15 business days once your order has been shipped out from our warehouse.

We will send tracking information to the e-mail address associated with your order once the item has shipped.

We work hard to lower our shipping costs to pass those savings on to you. Right now, we charge a flat rate of RM10 (West Malaysia) / RM20 (East Malaysia) / RM30 (Singapore) / RM120 (Australia). Please feel free to email us if there is anything we can further assist you with.

We use DHL.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

We recommend emailing us immediately at hello@love2u.com.my or live chat upon realising that something may be wrong with your order. We will always do our best to make sure you’ll get what you need.

We are sorry that you wish to cancel your order however, we cannot cancel and refund a shipment once the order has been completed and shipped. Please do reach out to us through email or live chat for further assistance.